Personal Injury Claims Law © DLC Solicitors Ltd
DLC Solicitors adheres to the Ministry of Justice Protocol for Road Traffic injury claims
Stage 1 - early notification of claims
DLC Solicitors sends the claim notification electronically to the defendant's insurer .
The defendant's insurer has 15 business days in which to respond - electronically - with the exception of the Motor Insurers' Bureau, which has 30 days to respond.
Stage 2 - medical evidence, offers to settle and negotiation
Once the defendant's insurer has made an admission of liability, DLC Solicitors will obtain a medical report.
The acquirement of medical records will occur where the medical expert has identified a need for them.
Within 15 business days of the report being approved by the client as factually accurate, DLC Solicitors will complete a settlement pack form. This will be sent electronically to the insurer, together with the medical report and any receipts or evidence of expenses claimed.
The insurer has 15 business days from receipt of the settlement pack to consider and either accept the claimant's offer or make a counter offer, followed by a further 20 days for negotiations.
Stage 3 - where quantum cannot be agreed
Where agreement on quantum cannot be reached, the next step will be a Court hearing to determine quantum (compensation).
Our commitment to professional service means that your claim will always be dealt with by our dedicated team of experienced claims handlers who will deal with your claim sensitively and with due regard to your needs and circumstances - with DLC you are never just a “number” or a “file” - you are a person who has suffered an injury and our aim is to help you get the compensation you deserve.